If you have other burning questions we weren’t able to address here, feel free to email.
Order
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can track your order using the link provided in the email.
Can I modify or cancel my order?
Orders can only be modified or cancelled within one hour of placing them. Please contact our customer service team immediately if you need to make changes.
Shipping
What shipping methods are available?
We offer standard, expedited. Shipping methods and rates are available at checkout.
Do you ship internationally?
Yes, we ship internationally. Shipping rates and delivery times vary based on the destination.
Returns & Exchanges
What is your return policy?
Please refer to our [Return Policy] for detailed instructions.
How do I start a return or exchange?
To start a return or exchange, please visit our [Returns Portal] and follow the instructions.
Payment & Billing
What payment methods do you accept?
We accept major credit cards, PayPal, and other payment options. You can select your preferred payment method at checkout.
Can I use multiple discount codes?
Only one discount code can be applied per order.
How do I create an account?
You can create an account by clicking on the 'Sign Up' button at the top of the page and filling out the required information.
I forgot my password. What should I do?
Click on 'Forgot Password' on the login page and follow the instructions to reset your password.